Office Staff Training

Hearing loss customer service training for office staff (e.g., receptionists, billing specialists, MA’s), specific to your field of practice and patient population.

  • Reduce errors in appointment time, location, pre-appointment instructions.
  • Increase patient satisfaction and likelihood of referral to friends and family.
  • Reduce errors in case history questions and follow-up instructions.
  • Improve patient-employee rapport and increase job satisfaction.

Contact me for a quote.



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